ETK-2026-3172Zero's internal tracking ID, independent of the CVE number.

{
  "etk_id": "ETK-2026-3172",
  "cve_id": null,
  "display_id": "ETK-2026-3172",
  "ghsa_id": "GHSA-hmhp-3vmh-wr85",
  "euvd_id": null,
  "status": "published",
  "anchor_state": "awaiting_cve",
  "title": "Authorization bypass permits conversation deletion in freescout",
  "summary": "FreeScout versions before 1.8.249 do not consistently enforce deletion authorization when handling conversation operations. An authenticated agent who can view a conversation may permanently remove its history and attachments without having deletion permission. The issue requires access to affected conversations.",
  "mitigation": "Upgrade freescout-help-desk/freescout to version 1.8.249 or later. Until upgrades are complete, restrict agent access to sensitive conversations and limit untrusted agent accounts.",
  "vendor": "composer",
  "product": "composer:freescout-help-desk/freescout",
  "affected": [
    {
      "affected_notes": [],
      "affected_ranges": [
        "<1.8.249"
      ],
      "ecosystem": "composer",
      "fixed_versions": [
        "1.8.249"
      ],
      "package_name": "freescout-help-desk/freescout",
      "purl": "pkg:composer/freescout-help-desk/freescout"
    }
  ],
  "cwes": [
    862
  ],
  "cvss_score": 8.1,
  "cvss_src": "cna_vendor",
  "cvss_vector": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H",
  "epss_score": null,
  "epss_percentile": null,
  "epss_asof": null,
  "automation": "contextual",
  "check": false,
  "check_confidence_basis": null,
  "exploit": false,
  "pipeline_minutes": 42.37337041666667,
  "t0_at": null,
  "signals": {
    "public_poc": {
      "at": "2026-10-31T10:26:44+00:00",
      "days": -0.19531211121527778,
      "is_lower_bound": true,
      "measured_at": "2026-10-31T15:07:59.019266+00:00",
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-hmhp-3vmh-wr85"
    },
    "trigger_signal": {
      "at": "2026-10-31T10:26:44+00:00",
      "days": -0.19531211121527778,
      "is_lower_bound": true,
      "measured_at": "2026-10-31T15:07:59.019266+00:00",
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-hmhp-3vmh-wr85"
    }
  }
}